What is Bus Line Refresh?
Bus Line Refresh (BLR) is an update to Pittsburgh Regional Transit’s bus network that reflects how people travel today while building on what already works. Rather than a major overhaul, BLR focuses on improving reliability, frequency, seven-day service, and connectivity throughout the network.
Shaped by rider and operator feedback, BLR makes targeted improvements using our current funding and staffing. The goal is a clearer, more dependable network that better serves everyday trips and is ready to grow in the future.
Travel patterns have changed since the pandemic and over the two decades since PRT last made network-level changes. Ridership has returned more during midday, evenings, and weekends than during peak commuting hours. At the same time, some routes are underused while others are overcrowded. BLR aligns service with today’s demand by introducing meaningful network-level adjustments to improve frequency, reliability, and connections across the region.
Riders and operators told us the first draft changed too much, too fast. They asked for fewer disruptions, stronger Downtown access, and better off-peak service. The second draft reflects that feedback by scaling back changes and preserving strong, familiar routes
Demand for transit in our region exceeds the funding, staffing, and operational capacity we’re able to provide. With more than 16,000 riders offering input on this project to date, it’s clear that riders don’t want us to wait to fix today’s problems. By focusing on improving service quality where transit demand already exists, we can enhance the rider experience and attract more people to the system. We believe ridership will grow if we deliver more frequent service where it’s needed most.
BLR improves frequency, reliability, and seven-day service, particularly outside traditional commuting hours where demand has grown. It prioritizes equity, strengthens connections to key destinations, and creates a flexible network that can adapt as resources allow.
How Can I Get Involved?
There are many ways to learn more about Bus Line Refresh and provide input.
Join us at an upcoming meeting, plan your future trip via the Transit App or visit the Ways to Give Input page to learn all the ways you can participate.
Timeline
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Timeline item 1 - complete
Fall 2023
Phase 1: Where should we go?
- Conduct Existing Conditions Analysis
- Public Engagement Round 1
- Host two online public meetings
- Host in-person pop-up events around the service area
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Timeline item 2 - complete
Winter 2023 and Spring 2024
Phase 2: What have we learned?
- Conduct Market Analysis
- Analyze results from Phase 1 public input
- Public engagement round 2
- Topic-based focus groups
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Timeline item 3 - complete
Summer and Fall 2024
Phase 3: Draft Network 1.0
- Develop service concepts and assess feasibility
- Draft network proposal
- Public engagement round 3
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Timeline item 4 - complete
Winter 2024 & Spring 2025
Phase 4: Proposed Network 2.0
- Develop Proposed Network 2.0
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Timeline item 5 - active
Spring 2026
Phase 4: Did We Get It Right?
- Release updated Bus Line Refresh network for public review
- Conduct outreach with riders, community groups, and stakeholders
- Host public meetings, pop-ups, and online engagement opportunities
- Collect and analyze feedback to identify refinements and outstanding issues
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Timeline item 6 - incomplete
Summer 2026
Phase 4: Did We Get It Right?
- Refine the proposed network based on public and stakeholder input
- Prepare final network and supporting materials
- Advance toward public hearings and board approval
- Develop an implementation strategy
- Develop an agency-wide roadmap to guide efficient implementation and clear communication
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Timeline item 7 - incomplete
Fall 2026
Phase 4: Did We Get It Right?
- Incorporate spring engagement feedback to finalize the BLRefresh plan
- Prepare final network and supporting materials
- Advance toward public hearings and Board approval
- Incorporate spring engagement feedback to finalize the BLRefresh plan
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Timeline item 8 - incomplete
2027
Implementation Phase
- Implement approved changes
Questions, Comments, Feedback
Please use the route pages and interactive network map to provide feedback on the proposal. Use this tool to ask the project team questions and see past answers.
To ask a question you must create an account or log in.
These are the people that are listening and responding to your questions.
Bus Line Redesign Team
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